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Ken Jackson

Product Manager · Austin, TX

I build the AI products
I manage.

Senior, lead, and principal product manager with 20+ years shipping AI, fintech, and SaaS from zero to one. I own the problem end to end... discovery, PRDs, roadmap, backlog, release, and the instrumentation that tells us if it worked. And I build in production, not just spec.

Open to Senior / Lead / Principal PM roles with an AI-native focus.

20+ yrs

Shipping AI, fintech, and SaaS products from zero to one.

$4B+ GMV

Annual platform value across products I've owned the roadmap for.

100K+ users

Subscribers and operators served on platforms I've led.

8+ MVPs

Production launches since 2021, most on 8 to 12 week cycles.

Selected work

AI products I've shipped

The through-line: I do the product work and I build the thing. When I write a PRD for an LLM feature, define an eval, or push back on a roadmap, it comes from having shipped it.

Personal build · AI Life OS

Cipher

Solo-built production AI app on Next.js, TypeScript, Supabase, and Vercel. 273 API routes, autonomous agent loops, and a layered memory protocol. Three parallel AI lanes that review each other and ship code. 500+ build sessions. Where I run discovery, PRDs, and releases on my own code.

Inertia Labs · GovTech / data-center ops

Data Center Operations Program

Led product across two parallel workstreams for a major cloud provider. Co-authored the SOW, C-suite roadmap, and a ~$478K program plan. A code-verified workflow analysis found 120 hours a week of recoverable manual work across three roles.

Inertia Labs · Compliance / automation

Onboarding & Field-Ops Platforms

Architected a production workforce onboarding and security-clearance platform for large-scale construction-site operations, plus Method-of-Procedure automation for field ops, an internal PMO platform, and a People Ops command center.

GenAI · AdTech

Lazaza.ai

Shipped an agentic ad-generation platform for Meta and Google. Defined the prompt architecture and integrated DALL-E, Stability AI, and ChatGPT into one creative pipeline. Cut media-buyer iteration loops from days to minutes, roughly an 80% reduction.

Before that, at scale

Platforms I built or owned earlier in my career, across ecommerce, consumer, fintech, and property. Different era, same job... take an ambiguous problem to a system people run on.

Volusion · SaaS ecommerce

Next-Gen Commerce Platform

Incubated and shipped Volusion's next-generation cloud-native, API-first platform from the ground floor, built to replace the legacy ecommerce system serving 50,000+ merchants on $4B+ GMV a year.

Camp Gladiator · Consumer fitness

Virtual Fitness Product

Launched a brand-new virtual product in under 60 days during the COVID pivot, taking the company from 12 states to all 50 and 15 countries. Held 99.9%+ uptime through a ~400% surge in activity.

Fintech · Marketplace

Yachtly

Owned product definition for a 5-stage automated escrow and funds-flow MVP on Stripe Treasury and Banking. Replaced a manual legacy process, coordinating legal, compliance, and offshore engineering.

Default Services · PropTech / banking

Property Preservation & REO Platform

Co-founded and built a large-scale platform for managing foreclosed and bank-owned property portfolios, covering preservation, rehab, and field-vendor workflows. Grew out of my work as sole engineer on a $30M+ nationwide REO platform at Field Asset Services.

Lender Recovery Services · Fintech

Repossession Management Platform

Built the repossession-side counterpart: a recovery and asset-management system for lenders, adapting the property-preservation model to vehicle and collateral recovery.

Invodo · Video marketing SaaS

Brand Video Platform

First strategic hire. Built the office, infrastructure, and a 7-person founding team, then shipped inaugural contracts with AARP, Got Milk?, Men's Health, and Gold's Gym as lead PM.

Experience

Twenty years of building

2026 – Present

Inertia Labs · via a Fortune 500 government-services prime

Principal Product Architect

Lead AI-driven operations and platform delivery for enterprise and government-services clients. Own architecture, product direction, and delivery, and hold a formal mandate to lead the org's engineering standards and code-review practice. Also architect solutions and author proposals for new engagements.

2021 – Present

Lvl Up Agency · Independent product consulting

Principal Product Manager (IC)

Sole PM on 10+ zero-to-one engagements across AI, fintech, and SaaS. Owned discovery, sprint planning, backlog, release, and instrumentation. Shipped 8+ production MVPs, most in 8 to 12 week cycles.

2019 – 2021

Camp Gladiator · Consumer fitness, 100K+ subscribers

VP of Engineering & Acting Head of Product

Shipped a virtual product in under 60 days, expanding from 12 to 50 states and 15 countries. Owned release across iOS, Android, web, and backend through a ~400% surge at 99.9%+ uptime. Cut release-cycle time ~70%.

2017 – 2019

Inventive Group · Consultancy + incubator + academy

Co-Founder & Chief Product Officer

Ran discovery, roadmap, and delivery on multiple early-stage SaaS products; took 5 to market in year one. Founded a 6-month full-stack bootcamp and taught 3 cohorts, 50+ engineers graduated.

2012 – 2017

Volusion · Multi-tenant SaaS ecommerce

VP of Product

Led an API-first, cloud-native modernization with a 35+ person product and engineering org serving 50,000+ merchants on $4B+ GMV/year. Held 99.9%+ uptime through holiday peaks.

2007 – 2008

Invodo · Video marketing SaaS

VP of Technology · First strategic hire

Built the office, infrastructure, and 7-person founding team. Lead PM on contracts with AARP, Got Milk?, Men's Health, and Gold's Gym.

2000 – 2012

Headspring · Catapult · Field Asset Services · others

Senior Engineer & Founder

Senior engineering and technical consulting across Austin's startup and enterprise ecosystem. Sole engineer behind a $30M+ nationwide REO platform.

How I work

Product judgment, built on code

I came up as an engineer, which keeps me honest with my teams. But my real contribution is judgment... knowing where to focus, when to slow down, and how to get product, engineering, and the business pointed the same direction.

I use AI to move faster on the PM work itself: drafting PRDs, architecture reviews, state machines, and status at a pace a solo PM normally can't. This is just how I work now.

PM craft

Product discoveryPRDsUser storiesRoadmappingBacklog ownershipAcceptance criteriaSprint planningRelease sequencingInstrumentationA/B testingUX collaborationStakeholder comms

AI & technical stack

Prompt architectureAgentic systemsLLM integrationRAG · embeddingsEvals · guardrailsOpenAI / GPTClaudeNext.jsSupabaseReact · Node · PythonStripe TreasuryMixpanel · SQL

Get in touch

Let's talk

Hiring for a senior, lead, or principal PM role with an AI-native focus? Send a note and I'll reply within a business day.

Reply within one business day.